Wholesale orders can be place using the following 3 options:
Place your order Online.
It's fast, easy, secure, & available 24 hours a day.
Call toll free @ 1-800-735-7248
Fax orders @
360-794-9825
* A business name & Tax
Id/license # is required for all wholesale customers.
*If you are placing your first order as a wholesale customer a
$75.00 minimum order is required. All existing wholesale customers have a $25.00
minimum order requirement.
Office Hours :
Monday-Thursday
9:00am - 4:00pm PST
Friday
9:00am-3:00pm
PST
Phone: (360)794-7886
Fax : (360)794-9825
Order Phone : 1.800.735.7248
Mail orders
can be sent to:
Jurgen Industries, Inc.
17461
147th Street SE
Suite
#13
Monroe, WA 98272
Please call for a free quote if pre-paying by mail.
Payment Methods are as follows:
Credit Card - VISA or MASTERCARD
Prepayment - Check or Money order
Net Terms
- On approved Credit
When placing order please use Stock numbers followed by:(i.e. STK # 53)
N = 1/2 Pint, T = Pint,
Q = Quarts, G = Gallons,
P = 5 Gallon Pails
D =
Dozen or Drum quantity.
Return
Policy:
Due to the hazardous nature
of our lacquer basedstains, none of the; Lacquer
Based Glass Paints,Pearl Paints, Frost Paints or Crystal Paints can bereturned.
Any other items may be returned, but must be sent back to Jurgen Industries
within 1 week of receipt of goods. A 20%
restocking fee will be charged on
all returned items. Shipping charges are
not reimbursable.
* Prices
listed on our online catalogdo not include
shipping or handling fees.
LTL
Carriers:
We
ship all LTL shipment via FedEx Freight. Other Carriers can be requested, however, we have found that
FedEx Freight has provided the best possible service and pricing for
our customers.
FedEx Ground Shipping Fees:
Most orders placed are shipped Fed Ex Ground. Since all shipping companies have
various fees related to each shipment we have provided a summary of the most
common shipping fees below to help you better understand your freight charges.
Handling Fee: A Handling fee of $2.00 is charged on
each order unless you qualify for Free Shipping then the fee is waived along
with the shipping charges.
Residential
Fees: There are two different residential fees.
Regular Residential= $2.00 per box
Rural Residential = $4.00 per box
Insurance:
Insurance fees are charged based on 1.5% of the order total.
Example: For a $100.00 order the insurance fees would be $1.50.
Hazardous
Fees: $20.00 per box that contains Hazardous Paint
(A Hazardous Shipping fee only applies to lacquer base
products purchased in 5
Gallon pail quantities.)
FedEx Air Services:
FedEx Air Services are not available for the
following items due to Hazardous shipping policies: All Lacquer Base Glass
Paints and Crystal Paints, Sprayway Glass Cleaner, Sprayway Plastic Cleaner, &
Sprayway Clear Fixative Sealer. All other items can be shipped via Air service
upon request as long as they are not shipping with any of the previously
mentioned items.
Shipping Lead Times & Transit Times:
Shipping Lead Times:
All orders Ship within 1 week from the time the order is received.
We work hard to
ship all orders promptly and most orders do ship within a few days, however,
some orders can take up to 1 week to ship depending on the current order volume,
order size, & current stock.
* Any orders placed for a FedEx Express shipping
service ships out the next business day. If we can not ship your Express package
the next business day you will be notified.
FedEx Ground Transit
Time Drop Down Box
Use to calculate how long your
order will take to arrive via FedEx Ground.
Simply Click on the drop down box
and select your state to get your ETA.
Transit times do not include order
fulfillment time. Orders can take up to 1 week to ship.
