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The following information is designed to help you with your
ordering and shipping questions. Please feel free to contact us
if you need additional information.
We are located in Monroe
Washington, USA.
Office Hours: 9am-4pm
PST Mon-Th; 9am-3pm Fri.
Orders into Canada: $100.00 Minimum Order
Freight, Duties & Taxes are Prepaid by Jurgen, Inc. then added
to the invoice. For quotes & to place orders please email your
list of items you'd like to purchase and we'll provide a quote
including freight, duties, & taxes.
Ordering for all other International locations:
$500.00 U.S. Funds. (minimum orders do not include freight
charges).
All orders must be prepaid. We accept Visa, Mastercard, Money
Orders, or Wire Transfers. Shipments are F.O.B. our factory. Our
freight charges include: pick-up from our factory, door-to-port
delivery charges (if ocean shipment). Additional duties, taxes,
and/or customs fees may apply. Additional charges may apply for
the preparation of special documents required by customer.
Shipping
Lacquer base glass stain and lacquer base crystal stains
cannot be shipped by Air Transportation. Truck or Ocean
Transportation only. Federal Express is available for water base
products only (ground or air shipments).
Limited U.S. Mail Service may be available to select
destinations.
Package must weigh 15 pounds or less. Lacquer base products are
prohibited.
A
$5.00 service fee will be added to all USPS rates.
Quotes
Quotes available upon request and are good for 30 days.
Please provide name, delivery address including country name,
email address, fax number, and/or phone number.
For
ocean shipments, please provide the name of the nearest shipping
port.
If
your country requires special shipping documents, please include
this information.
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